Effective Date: September 10, 2025
Last Updated: September 10, 2025

Welcome to Cal MSP Inc (“Cal MSP,” “Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our services, including our website (calmsp.com), applications, and communications, including SMS, email, and phone calls. By using our services, you agree to these Terms.

1. Use of Services

• You must be at least 18 years old to use our services.
• You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations.
• You are responsible for ensuring that any information you provide to us is accurate and complete.

2. SMS Communications

By providing your mobile number and opting into SMS communications, you consent to receive text messages from Cal MSP, which may include:

• Service updates and account-related information
• Appointment or meeting reminders
• Promotional offers and announcements (only with your express consent)
• Important notifications related to your use of Cal MSP services

Message Frequency: You may receive up to 4 unprompted SMS per month, plus additional replies based on your interactions.
Message & Data Rates: Standard message and data rates may apply.
Opt-Out Instructions: You may opt out at any time by replying STOP to any message. After opting out, you may receive one final confirmation message.
Help Instructions: For assistance, reply HELP or contact us at help@calmsp.com.

Service vs. Marketing Messages:

• Service-related communications are required to provide our services and cannot be opted out of.
• Marketing or promotional communications will only be sent with your express consent, which you may withdraw at any time.

3. Email Communications

By providing your email address, you consent to receive communications from Cal MSP, including:

• Service updates
• Account notifications
• Promotional offers and announcements (only with your express consent)
• You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the footer of our emails. Transactional or service-related emails are necessary to provide our services and cannot be opted out of.

4. Phone Calls

By providing your phone number, you consent to receive calls from Cal MSP for service-related, billing, or support purposes. We will not use your number for telemarketing without your express written consent. You may request to be placed on our internal “do not call” list at any time by contacting us at [support@calmsp.com].

5. User Consent

• By opting into SMS, email, or phone communications, you confirm that you are the authorized user of the contact information provided or have permission from the owner.
• You understand that consent is not a condition of purchase.

6. Privacy

Your privacy is important to us. Our use of your personal data, including phone numbers and email addresses, is governed by our Privacy Policy.

• We do not sell, rent, or share your contact information for marketing purposes.
• We may share your data only with trusted service providers who help deliver our services, or when required by law.

7. Intellectual Property

All content on our website and services—including text, graphics, logos, and software—is the property of Cal MSP Inc or its licensors and is protected under applicable intellectual property laws. You may not copy, modify, or distribute our content without prior written consent.

8. Service Availability

• We aim to provide reliable services but do not guarantee uninterrupted or error-free operation.
• We may suspend or terminate services temporarily for maintenance, upgrades, or unforeseen issues.

9. Limitation of Liability

To the fullest extent permitted by law, Cal MSP Inc and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services, including SMS, email, or phone communications.

10. Indemnification

You agree to indemnify and hold harmless Cal MSP Inc, its officers, employees, and affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of our services.

11. Modifications

We may update these Terms at any time. Changes will be posted on our website with the updated effective date. Your continued use of our services after changes are posted constitutes your acceptance.

12. Governing Law

These Terms are governed by and construed under the laws of the State of California, without regard to conflict of law principles.

13. Contact Us

If you have questions about these Terms, please contact us:

Cal MSP Inc

Phone: +1 (619) 841-1399
Email: info@calmsp.com